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A Deep Dive into Operational Planning and Control in ISO 9001 & Quality Management Systems

Proudly Canadian. Globally Aligned.

This half-day ISO 9001 course is designed for quality professionals, managers, and anyone interested in understanding the criteria for operational planning and control within the framework of ISO 9001. Participants will explore the general nature of controls as well as specific requirements for controlling organizational processes/outsourced processes related to quality management and operational excellence. 

  • Understand the criteria for operational planning and control of processes within ISO 9001:2015 framework.
  • Identify the general nature and specific controls for organizational/outsourced processes determined through risk assessment.
  • Learn the type and extent of control over outsourced processes.
  • Determine the necessary documented information to be maintained/retained.

This course is suited for quality managers, operational managers, compliance officers, and sustainability professionals seeking to enhance their understanding and application of operational planning and control within an QMS framework.

Through real-life case studies, interactive discussions, and active engagement, participants will learn how to plan and implement operational planning & control processes within the ISO 9001 framework.
Cost: $200

Trainer’s Credentials

Course Information

Estimated Time: 4 Hours

Difficulty: Beginner

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Course Instructor

Jack Sekhon P. Eng Jack Sekhon P. Eng Author
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