Proudly Canadian. Globally Aligned.
This one-day course focuses on the role of processes and their management in a quality management system. It covers the identification, design/development, control and improvement of processes to ensure consistent quality, efficiency, and compliance.
It covers key principles such as process identification, process mapping, risk assessment, performance monitoring, and continual improvement using methodologies like PDCA (Plan-Do-Check-Act and FEMA (Failure Modes and Effects Analysis). The course helps organizations enhance product and service quality, optimize workflows, and meet/exceed regulatory and customer requirements.
What You’ll Learn:
- Identify processes within functional groups
- Learn flowcharting/process mapping
- Understand FEMA risk assessment criteria
- Grasp application of FEMA criteria
- Get to know prioritized processes based upon a threshold
- Understand process monitoring and measurement
- Comprehend various process controls
- Learn risk mitigation strategies and their execution
- Establish and implement process KPIs
- Know continual improvement of process management
Who Should Attend:
This course is suited to quality managers, process owners, and professionals involved in process management and its optimization in accordance with the ISO 9001-based Quality Management System.
Through real-life case studies, interactive discussions, and active engagement, participants will gain an insight into strategies for effective process management.
Cost: $500
Trainer’s Credentials
Course Instructor
