Proudly Canadian. Globally Aligned.
Accurate monitoring, measurement, and evaluation are essential for ensuring quality management systems (QMS) remain effective and compliant. This half-day course addresses common misconceptions about KPIs in ISO 9001, providing a clear understanding of how to use data and performance metrics to drive continual improvement and achieve business goals.
What You’ll Learn:
- Common myths and misconceptions about KPIs in ISO 9001 and their impact on QMS
- The true role of monitoring and measurement in maintaining quality standards
- How to select, define, and implement KPIs that align with organizational objectives
- Best practices for evaluating performance and using data to drive improvements
- Techniques for overcoming challenges in data collection and analysis
Who Should Attend:
This course is perfect for quality managers, business analysts, data specialists, and professionals involved in performance monitoring, evaluation, and decision-making within a Quality Management System.
Through real-life case studies, interactive discussions, and active engagement, participants will gain the knowledge and confidence to effectively use KPIs and measurement tools to improve organizational performance and compliance with ISO 9001 standards.
Cost: $200
Trainer’s Credentials
Course Instructor
