Proudly Canadian. Globally Aligned.
In today’s competitive business environment, well-crafted policies and procedures are essential for ensuring consistency, compliance, and continual improvement within an ISO 9001-certified Quality Management System (QMS). This half-day course provides a practical, step-by-step approach to developing high-impact policies and procedures that drive operational efficiency, regulatory compliance, and business performance improvement.
What You’ll Learn:
- The core principles of ISO 9001 and their impact on policy and procedure development
- How to structure system & operating procedures, as well as work instructions, for clarity, effectiveness, and compliance
- Best practices for writing user-friendly and actionable documents
- Strategies for integrating policies into daily operations to enhance quality and efficiency
- Common pitfalls and how to avoid them
Who Should Attend:
This course is ideal for quality managers, compliance officers, process owners, and anyone responsible for developing or maintaining a Quality Management System. Through real-life case studies, interactive discussions, and active engagement, participants will leave with the skills and confidence to create policies and procedures that not only meet ISO 9001 requirements but also add real value to their organizations.
Cost: $200
Trainer’s Credentials
Course Instructor
