Proudly Canadian. Globally Aligned.
Effective quality management requires a seamless connection between policies, objectives, and key performance indicators (KPIs). This half-day course provides a strategic framework for aligning these critical elements to drive business success, ensure compliance, and foster continual improvement.
What You’ll Learn:
- How to use the strategic plan as a lighthouse for the QMS
- The role of policies in setting the foundation for organizational success
- How to develop clear, measurable quality objectives aligned with business goals
- Best practices for selecting and tracking KPIs to monitor performance effectively
- Strategies for integrating policies, objectives, and KPIs into daily operations
- Techniques for continual improvement and data-driven decision-making
Who Should Attend:
This course is designed for quality managers, business leaders, process owners, and professionals involved in performance management and strategic planning.
Through real-life case studies, interactive discussions, and active engagement, participants will gain the skills to develop interaction between policies, objectives, and KPIs for a Quality Management System.
Cost: $200
Trainer’s Credentials
Course Instructor
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