Proudly Canadian. Globally Aligned.
This half-day course is designed to provide participants with a comprehensive understanding of the concept of employee/contractor competence within the framework of ISO 9001:2015 Quality Management System. The course will explore the importance of competency in achieving organizational/quality objectives, enhancing performance, and ensuring compliance with ISO 9001 Standard and applicable product/service-related statutory and regulatory requirements.
What You’ll Learn:
- Understand the requirements of ISO 9001 related to employee/contractor competence.
- Identify key competencies necessary for various roles within the organization.
- Explore training needs based upon actual and required competence.
- Develop and implement effective training programs to enhance employee/contractor skills and knowledge.
- Evaluate the effectiveness of actions taken/training provided.
- Understand the role of continual improvement in establishing and evaluating key performance indicators (KPIs) related to employee/contractor competence.
Who Should Attend:
This QMS course is suited for quality managers, HR managers, process owners, and professionals involved in sustaining employee/contractor competence.
Through real-life case studies, interactive discussions, and active engagement, participants will gain insight into strategies for sustaining employee/contractor competence.
Cost: $200
Trainer’s Credentials
System Requirements:
- A computer running windows 8 or windows 10 or macOS X with macOS 10.9 or later.
- Windows (Internet browsers): Edge 12+, Firefox 27+, Chrome 30+
- Mac (Internet browsers): Firefox 27+, Chrome 30+
- An internet connection – broadband wired or wireless (3G or 4G/LTE)
- Speakers, a microphone and webcam (required for Zoom or Microsoft Teams usage and for examination)
Course Instructor
